Ms.Jenny Douras

Are you new to Excel and need to learn how to write basic formulas in the software?  Have you inherited a spreadsheet from someone else, and you need to be able to decipher all of the formula code to figure out what is going on with it, or how to modify it?  L ...

We all have to deal with difficult people in our lives. It could be a coworker or irate boss, a family member, or that grocery store clerk who just doesn’t seem to want to have a good day. In all cases, it can be frustrating to have to deal with them and even ...

Conflict is normal in the workplace, where people with different values, goals, and perspectives manage complex and stress-provoking work and situations. In this webinar we will learn communication techniques you can use when there is conflict and difficult co ...

Anger can arise in the workplace, where people with different values, goals, and perspectives manage complex and stress-provoking work and situations. By applying some key techniques, you can reduce anger in others and learn how to constructively manage it. Yo ...

Are you new to Excel and need to learn how to write basic formulas in the software? Have you inherited a spreadsheet from someone else, and you need to be able to decipher all of the formula code to figure out what is going on with it, or how to modify it? Lea ...