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Early Warning Signs of Construction Claims & Disputes: Practical Strategies for Prevention and Project Success
- Understanding why construction claims and disputes often develop gradually rather than arising from a single event.
- Recognising early warning signs during project planning, mobilisation, and construction that may increase commercial or contractual risk.
- Identifying communication, coordination, documentation, and decision-making issues that can contribute to future claims and disputes.
- Monitoring project performance to recognise emerging risks before they significantly affect programme, cost, or project delivery.
- Strengthening collaboration between owners, contractors, consultants, subcontractors, and project teams to resolve issues proactively.
- Exploring realistic construction scenarios that demonstrate how early intervention can reduce project disruption and improve outcomes.
- Developing practical approaches for maintaining stronger project controls, improving communication, and supporting timely decision-making.
- Applying recognised best practices that help reduce the likelihood of claims, minimise disputes, and support successful construction project delivery.
Overview of the webinar
Successful construction projects depend on more than technical expertise—they require effective communication, proactive decision-making, and the ability to identify potential issues before they escalate. While claims and disputes often become visible towards the end of a project, many originate much earlier through a series of unresolved events, delayed actions, incomplete documentation, or breakdowns in communication between project stakeholders.
This webinar explores the early warning signs that may indicate increasing project risk and examines practical approaches for addressing these issues before they affect project delivery. Rather than concentrating on dispute resolution after problems arise, the session focuses on strengthening project management practices that encourage early intervention, improve collaboration, and support better commercial outcomes.
Participants will explore common warning signs that may emerge during different stages of a construction project, including planning, project mobilisation, and active construction. Through realistic project scenarios, attendees will examine how communication challenges, documentation weaknesses, delayed decisions, programme concerns, resource issues, and stakeholder misalignment can gradually increase the likelihood of claims and disputes if left unmanaged.
The webinar also discusses practical strategies for improving communication, maintaining accurate project records, strengthening coordination, monitoring project performance, and encouraging proactive problem-solving across project teams. By recognising warning signs earlier, construction professionals can improve project certainty, reduce unnecessary conflict, and contribute to more successful project delivery.
Who should attend?
- Project Managers (Construction)
- Construction Managers
- Site Managers
- Contract Managers
- Commercial Managers
- Quantity Surveyors
- Senior Quantity Surveyors
- Project Control Managers
- Contract Administrators
- Project Engineers
- Engineering Managers
- Design Managers
- Procurement Managers
- Operation Managers
- Construction Directors
- Developer
- Construction Project Owners
- Superintendents
- Preconstruction Managers and Estimators
- Subcontractor Owners and Project leads
- VP of Construction / VP of Preconstruction
- Construction Claims Manager
- General Counsel (Construction)
Why should you attend?
Construction claims and disputes rarely arise without warning. In many cases, they develop gradually as a result of unresolved issues, ineffective communication, incomplete documentation, unrealistic expectations, or delays in decision-making. Recognising these warning signs early gives project teams the opportunity to address concerns proactively before they develop into larger commercial or contractual challenges.
This webinar explores the practical indicators that construction professionals should monitor throughout the project lifecycle to strengthen project control and reduce the likelihood of claims and disputes. Rather than focusing solely on legal processes after problems occur, the session examines how early identification, effective communication, timely decision-making, and proactive project management can help minimise disruption and support successful project delivery.
Through realistic construction scenarios, attendees will gain practical strategies for recognising emerging risks, improving collaboration between stakeholders, and implementing preventative approaches that contribute to stronger project performance and more positive commercial outcomes.
Faculty - Ms.Serena Ittoo
Serena Ittoo is a Mindset Musician and Transformational Coach who specialises in supporting individuals and teams to enhance focus, build resilience, and perform at their best in fast-paced working environments.
She works with organisations to deliver training webinars and sessions focused on mindset, emotional intelligence, and performance, equipping employees with knowledge and practical tools they can apply in their day-to-day work.
Alongside her training, Serena’s core work focuses on providing ongoing wellbeing and performance support for organisations, giving employees access to monthly practical tools - combining psychology, coaching and music - that they can use in real time to support their overall wellbeing, stay focused, manage their energy, and perform consistently at their best throughout the working day.